Two local charities, The Churn Project and Cotswold Friends have stepped up to help residents across The Cotswolds access free digital support by becoming part of the county-wide Gloucestershire DIGI (Digital Inclusion Gloucestershire Initiative) Partnership.
Their work gives people access to local Digi Hubs. These are welcoming spaces where anyone can drop in for support with technology, whether that’s setting up a phone, accessing GP services online, managing benefits, or connecting with loved ones. The Churn Project will be leading on digital inclusion in the South Cotswolds, while Cotswold Friends will cover the North Cotswolds area. Both organisations are also part of the Gloucestershire-wide Digital Champion Network, training volunteers to share digital skills and confidence with others in their communities.
This work is part of the wider Gloucestershire DIGI Partnership, a county-wide collaboration of nine community organisations tackling digital exclusion. The partnership’s Digi Hubs Project, funded by Gloucester County Council and NHS Gloucestershire, aims to ensure no one is left behind as more of our lives move online.
Margaret, aged 78 in Cirencester, had been struggling to keep in touch with her grandchildren on her phone and felt left behind when banking, healthcare, and other services moved online. She visited her local Digi Hub, based at her local Friendship Café, where volunteers showed her how to use video calling and access the NHS App. “I feel like the world has opened up again,” Mary said. “Before, I felt cut off, but now I feel more in control. It’s given me so much confidence.”
Sarah Bourne CEO at The Churn Project said: “We see every day how important it is for people to feel connected and confident in a digital world. This new partnership means we can offer even more support to people helping them to get access to vital services, reduce isolation and feel part of their community.”
Joanne Hammond CEO at Cotswold Friends said: “Many people, whether managing day-to-day online tasks or seeking work can feel left behind by technology. By becoming part of this initiative, we can give people the skills, confidence and reassurance they need to use digital tools safely and independently, improving their wellbeing and life chances.”
Alex Digby from the Gloucestershire DIGI Partnership said: “We are thrilled to welcome The Churn Project and Cotswold Friends into the Partnership and as Cotswold district leads for the Digi Hubs Project. Both organisations have deep roots in their communities and a wealth of experience supporting local people. Their involvement will make a huge difference in ensuring digital inclusion across the Cotswolds, helping us to create a truly connected Gloucestershire.”