What we do
The Digital Inclusion Gloucestershire Initiative (DIGI) connects people with free digital support and advice. Since 2023 we have combatted digital exclusion and provided free digital support to 20,000 participant engagements across Gloucestershire.
Our eight community partners and eight affiliates work together to fight digital exclusion. Whether someone wants to get online for the first time, improve their digital skills and build their confidence online, we’ll help them find the right local support.
Our projects
Get Digital Support
Find out where and how to get Digital support for yourself or someone you know across Gloucestershire.
Digi Hubs
Digi Hubs provide free drop in sessions at community hubs at over 50 locations across Gloucestershire.
Digital Champions Network
Peer-to-peer advice, support and training for individuals who are supporting others with Digi.
Communities of Practise
We want to open up the conversation about Digi to other communities and organisations.
Digi@Home
Engaging people who are unable to visit one of our Hubs and need home support visits.
About DIGI
Read about the values and organisations behind the DIGI partnership, formed in 2023.
Case Study 1: Visiting a Digi Hub
A very distressed customer came in to the Library wanting our help to contact home seekers as he was going to be homeless. We helped him access the home seekers website and complete the relevant forms online . We also provided him with home seekers phone number . After completing the forms he felt a lot better.
He popped back in a couple days later to report he had been given some temporary accommodation – he was really grateful for our help and support.
Case Study 2: Support though Digi@Home
A 90 year-old woman was facing connectivity challenges at home and unable to access her emails and use her tablet to communicate with family members.
We visited to set up her wifi but then found further challenges logging in to her email which had been set up by her deceased husband. We facilitated contact with Apple help centre, with a new email address and passwords securely recorded and stored.
The client is now able to access her new email account, has printed business cards to share with support agencies where necessary. She can now also keep in touch with family and friends greatly improving her sense of social connection.
Case Study 3: Being a Digital Champion
A. worked at a college until a serious health incident left her using a wheelchair and unable to continue in her job. It was a big change, and she found herself feeling isolated at home.
She started attending a weekly lunch where there was a Digi hub. She already knew her way around phones, tablets and laptops, and it was not long before she was volunteering there herself, helping other people work through problems on their own devices.
She now runs that Digi hub as a Digital Champion. Beyond the digital skills she brings, the role has given her purpose and a reason to leave the house each week, a connection with a group of people who know her, and a sense that what she knows is useful to somebody else.
Case Study 4: Supporting a Digital Hub
Drybrook Parish Council recently poured their efforts into transforming a former butcher’s shop into a welcoming community space – aiming to support mental wellbeing, help ease social isolation and offer digital support – but the building didn’t yet have internet access.
We helped arrange an initial 12-month loan of a ‘Get Box’ to establish free internet access, made possible by the collaborative partnership between DIGI and JANGALA, along with a Chromebook kindly provided by the ITSA Digital Trust.
With the internet connected and a laptop ready to use, the community building is now fully equipped to warmly welcome people as a dedicated digital inclusion space.
Our partners
Organisations we work with to deliver DIGI Partnership.
Thanks to funding by:
News and updates
Thousands of Gloucestershire residents gaining confidence online through Digi Hubs
New impact report highlights the power of community-based digital support across Gloucestershire Thousands of people across Gloucestershire are gaining the confidence to navigate an increasingly digital world thanks to a countywide network of Digi Hubs supported by the Digital Inclusion Gloucestershire Initiative (DIGI). The 2025 Digi Hubs Impact Report reveals that 3,718 residents accessed free…
Age UK Gloucestershire Joins County-Wide Partnership Tackling Digital Exclusion
Age UK Gloucestershire has joined the Digital Inclusion Gloucestershire Initiative (DIGI) as a new Affiliate Member, strengthening the county-wide partnership working to tackle digital exclusion across Gloucestershire. As part of its involvement, Age UK Gloucestershire will also run Digi Hubs in Tewkesbury, providing digital support for local residents in community groups. As more everyday services…
Six New Organisations Strengthen DIGI Partnership Tackling Digital Exclusion Across Gloucestershire
The Digital Inclusion Gloucestershire Initiative (DIGI) Partnership has welcomed six new member organisations into its Partnership – significantly strengthening its Gloucestershire-wide work to reduce the digital divide in our community. Digital exclusion remains a significant barrier to employment, education and accessing online resources. The DIGI Partnership is a county-wide collaboration of eight community organisations. Funded…