Record Interaction
Session Information
Date
*
Your Name
*
Organisation
*
— select organisation —
Brockworth Link
Churn Project
Cotswold Friends
Creative Sustainability
FVAF
GL11
Glos Community Building
Glos Libraries
Springbank
Hub Location
*
— select hub —
Participant
Name
(if known)
Postcode
(if known)
Age Band
*
— select —
0-17
18-34
35-54
55-64
65-84
85+
Unknown
Attendance
— select —
New
Previous
Regular
Unknown
Barriers
Low Confidence
Lack of Digital Skills
Device/Software Unfamiliarity
Age-Related Challenge
Disability/Physical Impairment
No Device/Equipment
Health Condition
Online Safety Concerns
Other Barrier
(if not listed above)
Support Given
Internet
Device Setup
Online Services
Employment
Health & Wellbeing
Online Safety
Equipment Setup
Managing Apps
Study & Learning
Data and Storage
Shopping
Arts
Tickets
Search
Video Chat
Online Banking & Finance
Accessibility / Assistive tech
Games
Email set-up & use
Library apps / resources
Office / Google programs
Using AI
Other Support
(if not listed above)
Additional Comments
Impact
← Swipe to see all columns
Not good
Same
A little
A lot
Unknown
Skills
Confidence
Motivation
Interaction
Independence
Pathways & Referrals
Referral Source
— select —
Age UK
Citizens Advice
Library Service
Healthcare Provider
Social Prescriber
Job Centre
Internal
Self-referral
Community Organisation
Friend / Family
Referral — Other details
Pathway
— select —
Volunteering Role
Education or Courses
Employment
Becoming a Digital Champion
Other
Pathway — Other details
Extras
SIM card provided
SIM Details
Device provided
Device Details
Story & Comments
Story Details
Please write a brief case study using this format:
Problem → Solution → Outcome → Improvement
Example:
X couldn't use a video service. We helped them set up and use Zoom. They can now speak to their daughter in London which helps them stay connected and improves their mental health.
Final Comments